Legal • Mumbai, India
Terms and Conditions
Last updated 2 September 2026 • Hakeemi Cloud • GSTIN on request
1 — Services
Hakeemi Cloud designs, hosts and manages websites for local businesses. Starter (one-page), Multi-page (up to 3 extra basic pages), Custom (scoped separately, quote-based). Custom builds do not include the 30-minute guarantee.
2 — What we provide / what you provide
We provide design, domain (subject to availability), 1 year hosting, HTTPS, backups, SEO fundamentals, WhatsApp/click-to-call, contact form & maps, analytics, updates. You provide business name & logo, description, services/prices, photos, contact details, domain priority list, and any attachments. Onboarding collects: domain options (priority ranked, 2+ required), voice note (optional), attachments (images/PDF/logo), theme preference, CTA number, hours, address — all optional except domains.
3 — Pricing & payments
One-time setup prices in USD for buyers worldwide. Payments settle in USD via Razorpay (cards + PayPal). Renewal after year one: Starter $75/yr, Multi-page $180/yr for hosting+domain. Cancel anytime. Custom pricing quoted separately.
4 — 30-minute launch guarantee
Applies to Starter & Multi-page only, not Custom. Clock starts at your booked slot time (IST 10am–8pm), not when you send content. Choose a slot on slot calendar. Missed window → priority queue. Content sent before slot is prepped in advance; we go live within 30 min of slot. Max 4 slots/day.
5 — Domain & content
Domain availability checked in priority order; if taken we try next. You must own rights to all content. We may use anonymised screenshots for portfolio unless you opt out via email.
6 — Hosting & support
We manage backups, HTTPS, updates during paid period. Uptime best-effort. Support Mon–Sat 10am–8pm IST via WhatsApp/email (avg 18s on WhatsApp).
7 — Cancellation & misuse
We may suspend for abuse, illegal content, or non-payment. You may cancel renewal anytime — site stays live till period end.
8 — Governing law
Jurisdiction: Mumbai, India. Contact husain@hakeemi-cloud.com · +91 83697 86953 · Contact.